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  • Is this tour good for kids? Or is this tour boring for adults?
    Puppet City Tours are great for kids and are definitely family-friendly. However, guests of all ages enjoy our tours. There will be storytelling and historical information shared on some of the most prominent landmarks in Downtown Nashville. Believe or not, we actually have a fair amount of "just adults" who join our tours for numerous reasons - maybe time of day, duration of tour, location, or overall entertainment value. On several occasions we have had more adults than children on our guest lists. Our tours are not a children's puppet show, but an entertaining walking tour with puppetry - everyone at any age enjoys our tours. Additionally, all children five and under tickets are free with an adult. Enjoy the tour and take a picture with your little one at the end of the tour for a keepsake!
  • Where do we meet the guide?
    All tours start at Legislative Plaza in Downtown Nashville located at 301 6th Ave N, Nashville, TN 37243. Once your tickets are booked, specific directions and or any changes will be included in your email confirmation.
  • Where may we park?
    Nashville has several metered parking and parking garages during the day close to the meeting spot. We recommend parking close to the Capitol Building or on Deaderick Street, Union Street, and 7th Ave N for street parking. Also, we recommend parking at the Library Garage located at 151 6th Ave N, Nashville, TN 37203 for the best parking garage rate.
  • How long are the tours?
    The tour is an hour in duration. We will walk and have several stops for storytelling. We welcome pictures along with a "meet and greet" with the puppet at the end of the tour at the leisure of the guests.
  • Where does the tour end?
    The tour will conclude at The Ryman Auditorium at 4th and Broadway.
  • How long is the walk on the tour?
    The total walk around downtown is 3/4 of a mile. It is an easy and a manageable walk with only one small hill. The route is stroller, wagon, and wheelchair accessible as well. The guide will walk at an easy pace.
  • What will we see on our tour?
    Our stops may include views of Legislative Plaza, The Tennessee State Capitol, The Hermitage Hotel, Downtown Presbyterian Church, St. Mary of the Seven Sorrows, and the Ryman Auditorium. Depending on the weather, ongoing construction of Nashville, any events, size of tour group, etc. our tour guide is prepared to provide an outstanding tour with plenty of stops and sights!
  • May we take pictures?
    Absolutely! We encourage pictures of the sites and our a fun energetic puppet. We will also allow time for your family to pose with our puppet at the end of the tour. Cornbread and Joshua are far from camera shy - take it a step further and post your favorite moments on Instagram and tag us! @puppetcitytours
  • Do we have to purchase tickets in advance?
    Yes. Please book online on our website or you may call 615-600-0290 (press 2). You may purchase tickets up to 4 hours in advance. Tickets are mobile friendly and confirmation will be sent via email and/or text. No need to print them out, since our guide will check in your party at the start of tour. If you have any special requests or needs, please don't hesitate to call us at 615-600-0290.
  • May we get a refund or reschedule our tickets?
    Once tickets are purchased, we will be happy to assist in rebooking another date and time based on availability. Tickets are refundable up to 24 hours prior to start of experience. We will refund tickets due to inclement weather if you are unable to rebook the tour. Unfortunately, our puppets can do a little bit a drizzle but not pouring rain. Also, we have years of experience and touring in pouring rain is just not fun for anyone. If the tour is to be cancelled, we will personally contact you at least an hour prior to start.
  • What is your cancellation policy?
    We will honor cancellations up to 24 hours before the tour start time. If we need to cancel the tour we will offer a full refund of the ticket price.
  • What if it rains?
    If there is heavy rain, we will offer a time to reschedule or a full ticket refund. We will personally contact you at least an hour prior to start. Unfortunately, our puppets are not waterproof!
  • Are private tours available?
    Yes! We are more than happy to discuss and plan a private tour. We find private tours are perfect for groups who may want or need special accommodations or have special requests. Please feel free to contact us to discuss pricing and availability at 615-600-0290.
  • Do the guides accept gratuites?
    Yes, of course! Our guides are not only expert tour guides but also trained puppeteers. Please feel free to ask your guides for any insider tips or recommendations, as they are locals as well! If you enjoyed your tour, our guides will appreciate any and all tips.
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